Case Study: CMS Connect - Integrate Your CMS Data with Your Salesforce Experience Cloud
Integrate Your CMS Data with Your Salesforce Community
We know that nonprofits and associations have many diverse and unique needs and objectives in order to achieve their specific goals, and therefore, need clean and multi-functional websites to support their operations. Using Salesforce Experience Cloud to provide various functions for your members is the right step towards connecting your mission with your community. It is important when managing all of your significant digital content to maintain clarity and consistency throughout your website in order to best serve your members, donors, and stakeholders. One tool that helps tie your Salesforce Experience Cloud and website together is CMS Connect.
CMS Connect is an app that integrates your website’s CMS data (sources: AEM, Drupal, WordPress, SDL and Sitecore) into your Salesforce Community without any coding (uses: HTML, JSON, CSS, JavaScript, and Language Mapping). CMS Connect reuses your headers, footers, banners, and other content across the various components of your website. Simply put, as a user clicks between your website’s home page and Salesforce Lightning pages, your branding and layout will remain the same. There are three key benefits to using CMS Connect:
- It creates a clean user experience and provides consistency with branding. Your website will appear polished and professional.
- It provides familiarity and easy navigation throughout your website. Otherwise, users could experience confusion as they switch between views.
- It is the cheaper long-term solution for CMS data management. Once CMS Connect is set up, it will always mirror your headers, footers, and banners, even as changes are made to your website. Given the frequency that organizations change tabs, links, pictures, and more on their sites, CMS Connect will not only save you the time of having to change those banners with each update, it will also save you money in the long run.
Overall, CMS Connect provides simple solutions to your website and Salesforce Community that will provide a big impact on your user’s experience and engagement. It’s cost effective and easily manageable, which means less money spent and less headaches down the road. Want to learn more about how CMS Connect might help your organization? Let’s chat!





